Studio G Interiors Returns Policy
We have a 14-day return policy. For products purchased on the www.studioginteriors.us website, returns can be requested within 14 days after the original purchaser receives the item. By placing your order on www.studioginteriors.us, You are accepting this return policy. If you purchased a product from one of our supplier partners, please get in touch with them directly for their return policy.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you must contact one of our Consumer Care representatives through our contact form or you can email us directly at info@studioginteriors.us (Monday – Thursday 8:00 AM – 6:00 PM ET). Original shipment charges are non-refundable. Items returned to us without first requesting a return will not be accepted.
Refunds: Once we've received your returned purchase at our warehouse, it'll take around 1-2 weeks for us to inspect the returned item and process your refund. Refunds will be issued in the same form of payment used for purchase. There will be no refunds given for returns made after 14 days of delivery.
Order Cancellation: After you submit your order, changes of any kind (ordered items, shipping/billing address, payment method, etc.) cannot be made to the order. If you wish to cancel, please contact us immediately via info@studioginteriors.us Please note that order cancellation may not be possible, as orders are processed and transferred to our warehouses for fulfillment promptly to ensure quick shipment. If the order is already in transit, consumers are expected to accept delivery of the package and handle the order as a return. Refusal of receipt of a shipment (unless approved in advance) is considered an unauthorized return and the cost of the return freight will be deducted from your refund.
Studio G Interiors Shipping Policy
All ship and delivery dates communicated on our website or via e-mail are estimates only and are subject to change. Please inspect your shipment upon arrival and report any shipping-related damage immediately to the carrier.
Please note: we only ship through UPS or FedEx, therefore we cannot deliver to PO boxes, APO addresses, U.S. Territories, or Protectorates.
Our warehouses are closed on the following days:
- New Year’s Day
- Martin Luther King Jr. Day
- Good Friday
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Black Friday
- Christmas Eve
- Christmas Day